Every FineWood piece is handcrafted to order and carefully prepared for its journey to your home. We take extra care with packaging to help ensure your order arrives safely and in excellent condition.

Processing & Production Time

Because our products are made to order rather than mass-produced, please allow approximately 10–14 business days for your order to be crafted, finished, inspected, and prepared for shipment.

Custom orders or special requests may require additional production time. If this applies to your order, we’ll let you know.

Worldwide Shipping

We ship FineWood products worldwide.

Available shipping options and costs are calculated based on your order and destination. Please review the shipping information provided at checkout before completing your purchase.

Tracking Your Order

Once your order has been shipped, you’ll receive tracking information so you can follow its journey to you.

Please allow some time for tracking details to become active after your shipment has been processed by the carrier.

International Orders

International orders may be subject to customs duties, import taxes, or other local fees depending on the regulations of the destination country.

These charges, when applicable, are determined by local authorities and are not included in the product price.

Packaging

Solid wood shelves require extra care during transportation. Each order is securely packaged with protective materials to help prevent damage while in transit.

Please inspect your package and product after delivery.

Damaged or Missing Orders

If your order arrives damaged or you notice an issue with your delivery, please contact us as soon as possible.

Include your order details along with clear photos of the product and packaging. This helps us understand what happened and find the best solution for you as quickly as possible.

Questions About Your Delivery?

If you have questions about shipping to your location, a custom-size order, or an existing delivery, feel free to contact us. We’ll be happy to help.